WhatsApp Template

       1. Login to your admin account

       2. Click "Message" from the left side menu

       3. Click “WhatsApp Provider” to access the WhatsApp Provider's details.

       4. Click 3 dot to access the Options

       5. Click “Template” to access the WhatsApp Template's details.

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WhatsApp Template Management Guide

1. Template List Screen

Column	Description
Name	Template identifier
Categories	Template type (Marketing/Utility/Authentication)
Language	Template language
Portal Status	APPROVED/PENDING/REJECTED

2. Top Bar Features

             a. Sync Button

                         i. Syncs old templates

                         ii. Shows confirmation popup

                         iii. Toggle to include old templates

                         iv. CONFIRM/CANCEL options

             b. Add Button

                         i. Creates new template

3. Template Actions

             a. Pencil Icon

                         i. Edit template configuration

                         ii. Three Dots Menu

             b. Test Template: Opens test popup

                         i. Delete: Remove template

4. Test Template Popup

Field	Description	Required
Contact Number*	Recipient's number	Yes
Number*	Select test number	Yes

             a. Action Buttons:

                         i. CANCEL: Exit popup

                         ii. SUBMIT: Send test message

5. Portal Status Types

             a. APPROVED: Ready for use

             b. PENDING: Under review

             c. REJECTED: Not approved

Important Notes:

• Verify template status before use

• Test templates before deployment

• Keep templates updated

• Regular sync recommended

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Create WhatsApp Template Guide

1. Required Fields

Field	Description	Required	Character Limit
Template Name*	Unique identifier	Yes	512
Language*	Template language	Yes	-
Categories*	Marketing / Utility / Authentication	Yes	-
Body*	Main message content	Yes	1024

2. Optional Fields

Field	Description	Character Limit
Header	None / Text / Media	-
Footer	Bottom section text	60
Buttons	Interactive buttons	-

3. Template Preview

             a. Right panel shows live preview

             b. Updates as you type

             c. Shows character count

4. Message Components

             a. Header Options

                         i. None

                         ii. Text

                         iii. Media

             b. Body Text

                         i. Main message content

                         ii. Support variables

                         iii. Multi-language support

             c. Button Types

                         i. Call to Action

                         ii. Quick Reply

                         iii. URL

5. Action Buttons

             a. CANCEL: Exit without saving

             b. ADD: Create template

Important Notes:

• Stay within character limits

• Preview before saving

• Follow WhatsApp guidelines

• Test template after creation