Skip to main content

WhatsApp Provider

Message-WhatsApp Provider

       1. Login to your admin account

       2. Click "Message" from the left side menu

       3. Click “WhatsApp Provider” to access the WhatsApp Provider's details.


WhatsApp Provider Management

WhatsApp Provider - Listing Screen

1. WhatsApp Provider Screen Elements

ColumnDescription
NameProvider identifier
Business IDWhatsApp Business ID

2. List View Features

             a. Top Bar

                         i. Search functionality

                         ii. "+Add" button for new providers

             b. Available Actions

                         i. Pencil Icon: Edit configuration

                         ii. Three Dots Menu:

                                     1. Template: View message templates

                                     2. Delete: Remove provider

3. Navigation Features

             a. Search for providers

             b. Adjustable rows per page

             c. Pagination controls

             d. Total records counter

4. Provider Management

             a. Create new providers

             b. Edit existing configurations

             c. Manage message templates

             d. Remove unused providers

Important Notes:

  • Business ID must be valid

  • Template management required for messaging

  • Verify credentials before use

  • Keep provider details updated


Add WhatsApp Provider Guide

WhatsApp Provider - Add Popup

1. Required Fields

FieldDescriptionRequired
WhatsApp Business ID*Your business account identifierYes
Token*Authentication tokenYes

2. Steps to Add Provider

             a. Enter WhatsApp Business ID

                         i. Must be valid business account

                         ii. Format: numerical ID

             b. Enter Token

                         i. Authentication token from WhatsApp Business API

                         ii. Keep secure and confidential

3. Action Buttons

             a. CANCEL: Exit without saving

             b. VERIFY AND ADD: Validates credentials and creates provider

Important Notes:

  • Both fields marked with * are mandatory

  • System verifies credentials before adding

  • Token must be valid and active

  • Business ID must be registered with WhatsApp